Last Updated: June 2026

Welcome to Billie's Room. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. ABOUT BILLIE'S ROOM

Billie's Room is a luxury resale marketplace specializing in authenticated designer handbags, accessories, jewelry, watches, and other luxury goods.

Throughout these Terms, "Billie's Room," "we," "our," and "us" refer to Billie's Room. "You" refers to any user, customer, visitor, or purchaser using our website.

2. ELIGIBILITY

By using this website, you represent that:

• You are at least 18 years old or have permission from a parent or guardian.
• All information you provide is accurate and complete.
• You will use the website only for lawful purposes.

3. PRODUCT AUTHENTICITY

Billie's Room is committed to offering only authentic luxury goods.

Every item undergoes a multi-step authentication process before being listed for sale.

While we make every effort to verify authenticity, buyers acknowledge that authentication is based on industry expertise, available documentation, and authentication technologies.

Please review our Authenticity Guarantee page for additional details.

4. PRODUCT CONDITION

All products sold by Billie's Room are pre-owned unless otherwise stated.

Because items are previously owned, signs of wear may be present.

We strive to accurately photograph and describe each item, including any notable imperfections.

Buyers are responsible for reviewing all photographs, descriptions, measurements, and condition details before making a purchase.

5. PRICING & AVAILABILITY

All prices are listed in U.S. Dollars (USD).

We reserve the right to:
• Modify pricing at any time
• Correct pricing errors
• Cancel orders resulting from pricing inaccuracies
• Remove products from the website without notice

Due to the nature of luxury resale, all items are subject to prior sale and availability.

6. PAYMENT

We accept approved payment methods displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Orders will not be processed until payment has been successfully authorized.

7. SHIPPING

Shipping policies, estimated delivery times, and applicable fees are outlined on our Shipping & Delivery page.

Once an order has been transferred to the shipping carrier, Billie's Room is not responsible for delays caused by the carrier, weather conditions, customs processing, or events beyond our control.

8. RETURNS

Returns are subject to our Returns & Refunds Policy.

Items returned without authorization or outside the stated return period may not be accepted.

Please review our Returns & Refunds page before placing an order.

9. ORDER CANCELLATIONS

Orders may not be canceled once they have been processed or shipped.

Billie's Room reserves the right to cancel any order at its sole discretion, including suspected fraud, inventory discrepancies, pricing errors, or violations of these Terms.

10. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos
• Branding
• Product photography
• Website design
• Graphics
• Text
• Videos

is the property of Billie's Room and may not be copied, reproduced, distributed, or used without prior written permission.

11. PROHIBITED USE

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or systems
• Interfere with website functionality
• Upload malicious code or software
• Copy or scrape website content without permission

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Billie's Room shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Business interruption

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

Billie's Room is not responsible for the content, privacy practices, or operations of third-party websites.

Accessing third-party sites is at your own risk.

14. PRIVACY

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

16. CHANGES TO THESE TERMS

Billie's Room reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting to the website.

Your continued use of the website constitutes acceptance of any updated Terms.

17. CONTACT US

For questions regarding these Terms & Conditions, please contact:

Billie's Room
Beverly Hills, California
Email: hello@billiesroom.com